API reference

The platform exposes three API surfaces you can use:

1. Public (no auth)

Endpoints your customers’ browsers or your own backend can hit without a session.

• Public booking API — service info, slots, create booking
• Cancel by token — signed-link cancellation
• (planned) Public widget config / web-chat token mint

Rate-limited per IP + per (agency, phone). CORS open.

2. Dashboard (JWT)

The bulk of the platform. Everything the dashboard does is one of:

• REST endpoints — /api/... for OAuth callbacks, file uploads, status pings
• GraphQL — /api/chat/graphql for queries + mutations + subscriptions

→ GraphQL schema

3. Webhooks (outbound to your systems)

You can subscribe to platform events from your own backend.

→ Webhooks — booking_created, conversation_assigned, tag_added, and more.