Web chat widget
A [script] tag that injects a chat bubble on any site.
Create the channel
/dashboard/channels → Connect Web chat → pick theme color + welcome message +
allowed origins (e.g. https://your-website.com).
Copy the snippet
The dashboard shows:
<script
src="https://[your-platform]/widget.js"
data-widget-id="[the-uuid]"
async></script>Paste on the site
Drop it before the closing body tag on any page you want the widget on.
Test
Open the site → bubble appears in the corner → click → send a message → the inbox picks it up.
Customisation
Each web-chat channel has its own:
- Primary color (brand)
- Welcome message
- Allowed origins (CORS allow-list; comma-separated)
- Visitor identification — anonymous (default) or
data-user-id+data-user-nameattributes on the script tag
Direct link
https://[your-platform]/chat/[widget-id] — opens the full-page chat surface. Useful
as a “Talk to us” link in emails / footer.
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