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📚 Documentation is in active development — pages marked TODO will fill out over the next few weeks.
ChannelsWeb chat widget

Web chat widget

A [script] tag that injects a chat bubble on any site.

Create the channel

/dashboard/channelsConnect Web chat → pick theme color + welcome message + allowed origins (e.g. https://your-website.com).

Copy the snippet

The dashboard shows:

<script src="https://[your-platform]/widget.js" data-widget-id="[the-uuid]" async></script>

Paste on the site

Drop it before the closing body tag on any page you want the widget on.

Test

Open the site → bubble appears in the corner → click → send a message → the inbox picks it up.

Customisation

Each web-chat channel has its own:

  • Primary color (brand)
  • Welcome message
  • Allowed origins (CORS allow-list; comma-separated)
  • Visitor identification — anonymous (default) or data-user-id + data-user-name attributes on the script tag

https://[your-platform]/chat/[widget-id] — opens the full-page chat surface. Useful as a “Talk to us” link in emails / footer.

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