Sign up + bootstrap your workspace

The first user to sign up at your platform URL becomes the AGENCY_ADMIN — they own the workspace, can invite team members, and can configure billing.

Navigate to your platform URL — https://app.[your-domain]/signup for hosted deployments, or whatever subdomain you assigned during white-label setup.

Pick a subdomain

Your agency’s customers reach you at [subdomain].[platform-domain] (e.g. acme-salons.nextaibot.tech). The subdomain is immutable after signup — pick something durable.

The slug used internally for shareable URLs (booking page, etc.) is also derived from this — see White-label setup before going live.

Brand the workspace

Logo URL, primary colour, secondary colour, support email, support phone. These show up on:

The dashboard chrome
Customer-facing booking pages (hosted + embed)
Email transcripts and confirmations
The web-chat widget

You can change any of these later under Settings → White-label.

Choose your plan

Plan tier determines:

How many WhatsApp channels you can connect
How many contacts you can import
How many team members you can invite
Which third-party integrations are unlocked

See Plans & billing for the tier matrix.

After payment, you land on the dashboard as AGENCY_ADMIN. Empty inbox, empty contacts, no channels connected — that’s normal. Next step is connecting your first channel.

What got created

Behind the scenes the bootstrap creates:

One agencies row keyed by your slug + subdomain
One users row (you, role = AGENCY_ADMIN)
One subscriptions row at your chosen plan tier
A tenant context that scopes every subsequent query

If anything looks wrong on the dashboard (“agency not found”, “tenant context not set”), the first thing to check is the subdomain → agency match. The platform reads the Host header on every request.